Suranne is always ready to help and consistently goes above and beyond to support others. She has a natural ability to make families feel reassured and at ease, especially during difficult decisions. Nothing is ever too much trouble for her — she genuinely cares for both the residents and the team.
Since stepping up into her new senior role, Suranne has shown great dedication, making every effort to ensure the safety, comfort, and happiness of our residents.
Her positive attitude shines through daily, and she continually encourages and supports residents in every aspect of their lives.
She is very deserving of this award.